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Professionals & College Goers

Development Programme

PROFESSIONALS



Course Benifits

  1. After this workshop you will be able to
  2. Communicate with greater confidence
  3. Control how you are communicating
  4. Develop more fruitful relationship

Course Objectives

You can expect to
  1. Learn strategies for communicating your message clearly
  2. Understand the different communication styles and learn how to adapt with others
  3. Receive feedback on your communication approach.

Course Outline

  1. Communicating with impact
  2. Understanding the nature of communication
  3. Communicating a positive image
  4. Creating clear messages
  5. Communication styles
  6. Understanding your communication style
  7. Recognising different communication styles
  8. Communicating effectively with others
  9. Barriers to communication
  10. Identifying common barriers
  11. Responding to people under pressure
  12. Responding to people under pressure
  13. Listening
  14. Active listening
  15. Being empathetic
  16. Clarifying information
  17. You and your voice
  18. Elements of the voice
  19. Volume, pace, pausing and emphasis

Course Benifits


Communicate with greater confidence
Control how you are communicating
Receive feedback on your communication approach.

Course Objectives


Learn strategies for communicating
 your
message clearly
Understand the different communication
 styles
and learn how to adapt with others
Receive feedback on your communication approach.


Course Outline


Communicating with impact
Understanding the nature of communication
Communicating a positive image
Creating clear messages
Communication styles
Understanding your communication style
Recognising different communication styles
Communicating effectively with others
Barriers to communication
Identifying common barriers
Responding to people under pressure
Listening
Active listening
Being empathetic
Clarifying information
You and your voice
Elements of the voice
Volume, pace, pausing and emphasis